Frequently asked questions

Answers to common questions about the properties, access, policies, and booking.

Access & Mobility

Are the properties step-free or wheelchair accessible?: No. All properties are located in traditional stone villages with uneven terrain. Each property has at least one step from the path or parking area to the entrance. Some properties have internal stairs between floors. Full access information is available on the Policies page and on each individual property page.; Full access information on the Policies page
Which properties have internal stairs?: House Argyro, House Erato, House Stavros, and Villa Almyra all have internal stairs between floors. Houses Leonidas, Penelope, Dimitra, Thalia, Eleni, Mneme, and Kirki are single-floor layouts once inside. House Erato's entrance is accessed by stairs down from the lane. Check the individual property page for specific access detail.; Full access information on the Policies page

Which houses share a pool?: House Penelope and House Dimitra share a pool. The pool is for the exclusive use of guests in those two houses only — it is not a communal pool open to all properties. Houses Leonidas, Eleni, and Stavros each have their own private pool. Villa Almyra has its own private pool. The remaining houses have no pool.

Is Wi-Fi included?: Yes. Free Wi-Fi is included in all properties. Coverage varies between properties due to stone wall construction — in most cases Wi-Fi reaches the terrace.
Is parking available?: Most properties have private parking nearby or on site. Houses in the village centre use shared village parking within 50–80 metres of the entrance. Specific parking information is listed on each property page.

Are pets allowed?: Small pets up to 5 kg may be accepted on request. Please contact us before booking to confirm availability for your specific dates and property. A cleaning fee may apply.
What are the check-in and check-out times?: Check-in is from From 15:00. Check-out is by Until 11:00. Early check-in or late check-out may be possible on request, subject to availability. Key collection arrangements are confirmed with your booking.
What is the cancellation policy?: Please refer to your booking confirmation for cancellation terms.

Where are the houses exactly?: The ten stone houses are in Mavrikiano village, which sits on the hillside above Elounda town on the northeast coast of Crete. Villa Almyra is in Vrouchas, a few minutes further uphill. Exact GPS coordinates and directions are provided with your booking confirmation.

Do you have a minimum stay requirement?: Minimum stay requirements depend on the season and property. This is shown in the availability system when selecting dates.
How do I book?: Bookings are made through our availability system. Select the property you are interested in and check available dates. If you have questions before booking, use the contact page.
Can I visit multiple properties during one stay?: Each property is booked individually. If you are booking for a group requiring multiple houses, please contact us directly so we can confirm availability across properties simultaneously.

Are the photos on the website accurate?: The photos show the actual properties. Some photos are representative of work in progress — updated photos will be added as they become available. Property descriptions list all relevant features, constraints, and amenities.

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